Many business owners know they’re capable of more but they’re unsure of how to get there. We provide a proven approach that helps our clients change the way they work, so they can continue to expand their business with clarity and confidence.
2. Identifying Purposes
The Company collects, uses and discloses Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which the Company collects Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing the Company with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. The Company will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law. Any information made available to public domain, such as testimonials that you have agreed to have published on the Site, may also be “crawled” by third party search engines so that they may be accessible through search engines in search results. Also, when you enter any information (including Personal Information), into postings or comments via the Site, this information, may be available to some, a subgroup of, or even all users of the Site, depending on how and where this information was posted by you and with whom you have elected to share the posting or comment.
Service Providers: We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services’ features) or to assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement: We will access and disclose your Personal Information to government or law enforcement officials or private parties if we believe in good faith that such disclosure is necessary to comply with relevant laws, to respond to valid legal process such as a search warrant, subpoena, statute, or court order, to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
10. Handling Customer Complaints and Suggestions
Norm Tam Consulting, 4928 Rue Ambroise-Lafortune, Suite #125, Boisbriand, QC, J7H 1S6
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